1. How long is the shipping time?
Our suppliers typically ship items within 1 - 3 business days of receiving an order. From the point of pruchase, we estimate that our products takes about 10 -20 business days to be delivered.
2. What's your return policy?
Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on adding value to your life: process of returns can be a cumbersome process. So tell us what went wrong, send along a pic, and we'll give you your money back in full.
3. Can I cancel my order?
Cancellations are possible if you cancel withtin 12 hours of ordering, or you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancellation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.
4. What happens if I receive the wrong order?
If there's an issues with your order -- if it's the wrong size, wrong color, defective, or otherwise not exaclty what you wanted -- then simply notify us, and we'll give you a refund. You won't be asked to ship the product back to us.
5. Do you offer exchanges?
We do not offer exchanges. However, if for any reason you didn't get the exact product you expected, just let us know and we'll get you a new one.